Privacy policy

This Privacy Policy explains how LUMINARY LAVISH ("we", "us", "our") collects, uses, and shares your personal information when you visit or use our website, www.luminarylavish.com (the "Site") or interact with our services (the "Services"). By using our Services, you agree to the terms outlined in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Site, along with the updated "Last updated" date.

How We Collect Your Information

We collect personal information from the following sources:

  • Directly from You:
    When you make a purchase, create an account, or contact us for support, we collect your name, contact details, payment information, order details, and any other information you provide.

  • Usage Data:
    We collect information automatically through cookies and similar technologies, such as your IP address, device type, and browsing activity on the Site.

  • From Third Parties:
    We may obtain information from service providers, payment processors, and marketing partners.

How We Use Your Information

  • To Provide Services:
    We use your data to process orders, handle payments, manage accounts, and facilitate shipping, returns, and customer support.

  • Marketing:
    We may use your information to send marketing communications, personalize ads, and improve your experience on the Site.

  • Security:
    We use your information to detect and prevent fraud or malicious activity and ensure the safety of the Site and your data.

Cookies and Tracking Technologies

We use cookies to improve your experience and analyze usage on our Site. You can manage cookie preferences through your browser settings, but blocking cookies may affect your experience.

How We Share Your Information

We may share your personal data with:

  • Service Providers:
    Vendors who help with payment processing, shipping, customer support, and analytics.

  • Business Partners:
    To send marketing communications and provide additional services.

  • Legal Compliance:
    If required by law or in connection with a business transaction, we may disclose your information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

Children’s Data

Our Services are not intended for children under 13. If you believe we have collected information from a child, please contact us to have it deleted.

Security and Retention

While we implement security measures to protect your data, no method is 100% secure. We retain your information as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access and Correct your personal information.

  • Delete your data or request its transfer to another provider.

  • Opt-out of Marketing or Targeted Advertising.

To exercise these rights, contact us at support@luminarylavish.com.

International Transfers

We may transfer your data outside your country for processing, including to countries with different privacy standards. Where required, we rely on legal mechanisms like Standard Contractual Clauses to protect your data.

Contact Us

For questions about this policy or to exercise your rights, please email support@luminarylavish.com