Shipping policy

Processing Time

• Orders are processed within 1–2 weeks (excluding weekends and holidays).

• Orders placed after 3 PM EST may begin processing the next business day.

• Processing times may be extended during high-demand drops.

Shipping Methods & Rates

• Standard Shipping: 5–7 business days (Canada) after processing

• Shipping rates are calculated at checkout.

Preorders

• Preorders typically require 2–4 weeks for delivery

• Processing times for some items may vary and are specified on the product page

• By placing an order, you agree to the specified processing timeframe

International Shipping

• We offer worldwide shipping.

• Shipping Time: 2–4 weeks depending on destination and customs processing.

• Shipping Rates: Calculated at checkout.

• Duties & Taxes: Included for international orders.

 

Order Tracking

You will receive an email with tracking information once your order has shipped.

Shipping Delays

Delays may occur due to weather, holidays, or other factors. Please allow extra time before contacting support.

Address Accuracy

Ensure your shipping address is correct. We are not responsible for delays or misdeliveries due to incorrect addresses.

Lost or Damaged Packages

Once we hand over your package to the carrier, responsibility for loss or damage during transit lies with the carrier. Luminary Lavish is not liable for packages lost or damaged after dispatch.

Delivery & Responsibility

Once marked as delivered, your package becomes your responsibility. Ensure a secure delivery location. If your package is stolen, please check with neighbors or contact the carrier.

Order Changes

We cannot guarantee changes to orders after placement. Please contact us immediately if adjustments are needed.

By placing an order with Luminary Lavish, you agree to this shipping policy. Please check our website for updates.